FAQ

METHODS OF PAYMENT

- for pro forma invoice - transaction to the 100 % Suzi bank account - please send me a message from your user profile or to info.suzi@gmail.com beforehand (online price applies),

- PayPal.

DELIVERY

Your purchase will be sent via Slovenian Post Office as soon as the payment is confirmed. All shipments are sent as registered mail.

SHIPMENT

- Slovenia:

For purchases up to 150 € the price of delivery is 2,70 €.

- European countries:

For purchases up to 150 € the price of delivery is 12,70 €.

- Other countries:

For purchases up to 150 € the price of delivery is 29,70 €.

- For all purchases over 150 € shipment is free of charge.

RETURN POLICY

I dearly hope you will be satisfied with 100 % Suzi products you ordered but if for any reason you are unsatisfied, please send me an email to info.suzi@gmail.com. I will give you a full refund provided you return your purchase to me within 8 days of receipt and in a re-saleable condition, i.e. in the original packaging. Please include your name, address and the Pay Pal email the purchase was made from. I reserve the right to refuse a refund for any items returned that are not in a re-saleable condition. Returned postage must be paid by customer.
Please contact me before placing any order if you are in doubt or have any further questions!

PLAČILO

- Predračun:

V kolikor bi želeli izdelke naročiti in plačati po predračunu, mi pošljite sporočilo v uporabniškem profilu ali na mail: info.suzi@gmail.com (po predračunu – velja spletna cena).

- Pay Pal.

DOSTAVA

Po potrditvi prejema plačila vam pošljem izdelke preko Pošte Slovenije. Dostava v 1 ali 3 delovnih dneh. Vsi izdelki so poslani priporočeno.

POŠTNINA

- Cene dostave veljajo za pošiljke, dostavljene znotraj Slovenije:

Ob plačilu zneska do 150 € poštnina znaša 2,70 €.

- Cene dostave veljajo za pošiljke, dostavljene izven Slovenije - Evropske države:

Ob plačilu zneska do 150 € poštnina znaša 12,70 €.

- Ostale države:

Ob plačilu zneska do 150 € poštnina znaša 29,70 €.

- Ob plačilu zneska nad 150 € je poštnina brezplačna.

VRAČILO IZDELKA

Iskreno upam, da boste zadovoljni s 100 % Suzi izdelki. Če iz katerega koli razloga niste zadovoljni, mi pošljite sporočilo na info.suzi@gmail.com. Za izdelke, vrnjene v roku 8 dni po prejemu, vrnem celotno kupnino, v kolikor so vrnjeni v originalni embalaži, nepoškodovani in nimajo znakov obrabe, v nasprotnem primeru kupnine ne vračam. Stroške pošiljanja nosi kupec.
V primeru dodatnih vprašanj in dvomov mi pred oddajo naročila pošljite sporočilo!